At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Why you should join:

TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. This is an integral position contributing to the retention of our customers and a key function within our sales process which contributes to the successful development of business relationships via TE's Extraordinary Customer Experience strategy 

Your main tasks: Become the go to and primary interface on a day basis with direct account responsibility, for account partners in the UK Manage the end to end post sales cycle Carry out contract reviews on orders/schedules and process in the SAP system Progress/expedite orders as requested Process request for quotations Process customer returns Investigate credit and debit requests and queries to issue credit/debit as necessary Have regular reviews with your account base to discuss On Time Delivery, backlog and other general support issues Review, action and issue all relevant order related reports Follow TESOG policies and procedures Proactively perform quote follow up Your ideal background: Excellent interpersonal skills and telephone manner 1 - 2 years of customer service experience is preferable Ability to communicate with customers and people at all levels of the organisation Proactive and flexible attitude as a team member Have an organized/methodical way of working accurately with an eye for detail Demonstrable experience of handling customers and working in a highly customer orientated environment Experience using SAP preferable but not essential Ability to work under pressure to tight deadlines Experience using Outlook, Word & Excel
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