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Position Summary:

Florida Atlantic University is seeking a Customer Service Assistant - Jupiter, FL.

FAU's Osher Lifelong Learning Institute on the Jupiter Campus is seeking an applicant to assist in facilitating classes for OLLI FAU patrons.

Work schedule will vary based on lifelong learning programming - approximately 20-25 hours a week. Some evenings and weekends required.

Summary of Responsibilities:

Supervise volunteer greeters during daytime classes, special events and evening or weekend classes as needed each semester, to include being present before and after each class.

Provide volunteers with necessary class material.

Facilitate all classes including the set-up and breakdown of laptops and scanners.

Greets visitors and assists patrons with registrations.

Perform data entry; accuracy in data entry is essential.

Answer incoming telephone calls.

Organize and scans office files.

Ensure volunteers have a clear understanding of, and are in compliance with pertinent OLLI policies and procedures.

Assist in facilitating greeter orientations.

Ensure flyers are printed and fully stocked in all areas throughout the complex, i.e. lobby, bulletin board, information table, classrooms, and reception.

Maintain condition of the lobby, student lounge and green room to include maintaining stocked inventory of all water.

Make announcements when needed.

Other projects as assigned.

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Minimum Qualifications:

High school diploma or equivalent from an accredited institution required.

Salary:

$18--$20 per hour.

College or Department:

Osher Lifelong Learning Institute (OLLI).

Location:

John D. MacArthur Campus - Jupiter

Work Days and Hours:

Monday - Friday, 8 a.m. - 5 p.m. Occasional evenings and weekends as needed.

Application Deadline:

2025-08-04

Special Instructions to Applicant:

Temporary positions are not established positions and are paid for by OPS funds. Temporary positions are usually not eligible for benefits and retirement; however, they may be eligible for health insurance coverage depending on the average hours worked per week. They provide full-time or part-time employment in an exempt or non-exempt employment situation based on job duties and salary in accordance with the Fair Labor Standards Act (FLSA). Temporary positions do not have layoff rights and may be terminated without prior notice. Applicants hired into Temporary positions may apply for a regular appointment should a vacancy become available.

APPLICATION DOCUMENTS REQUIRED:
Resume

OFFICIAL SEALED TRANSCRIPTS REQUIRED:
Final candidate will be required to have official, sealed transcripts and original NACES evaluation, if applicable, sent from their educational institution to Human Resources prior to the start of employment.

PRE-EMPLOYMENT SCREENINGS REQUIRED:
Selected candidates must successfully complete and pass all employment screenings prior to the start of employment. Employment screenings may include a criminal background check (level I and level II), motor vehicle check, credit check, reference checks, alcohol, and drug screening check.

REQUEST FOR ACCOMMODATIONS:
Individuals with disabilities requiring accommodation may contact the Office of Civil Rights and Title IX at 561-297-3004 or send an email at accomodate@fau.edu. To contact Human Resources, please call 561-297-3057. For communication assistance call 7-1-1.