Schaeffler es una empresa de tecnología global dinámica y su éxito ha sido resultado de su espíritu empresarial y su larga historia de propiedad privada. ¿Le parece interesante? Como socio de los principales fabricantes de automóviles, así como de los principales actores en los sectores aeroespacial e industrial, le ofrecemos muchas oportunidades de desarrollo.  

Your Key Responsibilities

- Review customer purchase orders/contracts

- Executes order fulfillment processes

- Responds and follows-up on customer inquirires and relevant customer activities

- Accessing customer internet sites/portals and being a liaison with customer service accounts, Schaeffler

affiliates, and the accounting department

- Executing order fulfillment processes, confirming pricing and responding to customer inquiries and

complaints

- Coordinating with other departments and external providers and managing vendor-owned inventory

projects

- Coordinating and following up a solution(s) for any issues blocking order fulfillment

- Preparing business-related reports and coordinating sales and quality returns

- Initiating debit/credit requests and resolving customer complaints

- Coordinating other relevant and/or exceptional customer and sales operations issues

- Support intercompany business processes

- Serve as a contact point for customer master data changes

Your Qualifications

- Associate's degree or applicable experience in a sales, marketing, or engineering department 
- One year minimum customer serivce experience in a manufacturing environment 
- Extremely self-motivated & drive to achieve results 
- Continuous improvement 
- Assertive and proven creative approach to solving problems 
- Data management 
- SAP R/3 SD Module, Microsoft Office Knowledge (Outlook, Excel, Teams, etc.), Salesforce Service Cloud 
advantageous 
- Outstanding verbal and written communication skills 
- Able to work and  prioritize in a fast-paced environment, making sound decisions with minimal 
interaction from supervisor/management 
- Excellent time management skills 
- Working knowledge of office technology - computer software applications 
- Ability to present business / project status updates to all levels of management.

 Como empresa global con empleados en todo el mundo, es importante para nosotros tratarnos con respeto y valorar todas las ideas y perspectivas. Al apreciar nuestras diferencias, inspiramos la creatividad e impulsamos la innovación. De esta forma, contribuimos a la creación de valor sostenible para nuestros grupos de interés y la sociedad en su conjunto. Juntos, avanzamos en cómo se mueve el mundo.

 

Le esperan interesantes tareas y oportunidades de desarrollo excepcionales, ya que tenemos un impacto en el futuro con innovación. Esperamos su postulación.

 

www.schaeffler.com/careers

 

Su contacto

Schaeffler Transmision, S. de R.L. de C.

Valeria Escobar