Position: Customer Service Agent 

Compensation: $25.00 per Hour

Available Schedule:  Monday through Friday 8:00 AM - 4:30 PM 

 

Core Responsibilities & Duties: 

 Responds to customer inquiries and maintain customer accounts according to specific guidelines and procedures 

Research information to solve customer service problems 

Document and record monthly activities for period end reporting 

Provide work coverage for other employees’ absences when necessary 

Other duties as assigned 

 

Job Requirements & Qualifications: 

 General understanding of excel functions and how to manage email rules within Microsoft Outlook 

Knowledge of customer service practices and administrative procedures 

Strong attention to detail and ability to multitask 

Proficient in the use of standard office software applications 

Excellent verbal and written communication skills 

Exemplary customer service skills are required 

Ability to work cooperatively with others at all levels of the organization 

Ability to work with minimal supervision 

Knowledge of warehouse management system SAP is a plus 

 

What We Offer: 

 Competitive base salary 

Paid time off within the first year of employment, sick time and holidays 

Company provided life insurance 

Health, vision, and dental insurance options 

Commuter benefit plan 

Optional supplemental life insurance 

401(k) 

Wellness program 

A great place to work with a terrific culture