Job Posting End Date: August 14 **Who are we?** We’re a specialist employee benefits provider, striving to create healthy, happy workplaces. As part of the international Unum Group, we’re on a collective mission to help the working world thrive. **The role** **What will you be doing?** Customer Service Advisor Basingstoke Hybrid - 3 days per week in office Salary: £25,000 **What will you bring?** Our Unum UK Dental Insurance team are looking for Customer Service Advisors to deliver an exceptional service to our customers. You will be responsible for providing a strong call handling experience with excellent verbal and written communication. To ensure success in this role you will need to: + Be proactive, curious and a confident communicator + Have a willingness to learn + Speak to sales teams, brokers, clients, claimants, or medical providers + Have good attention to detail and work in a varied and fast-paced environment + Provide accurate policy, quote or renewal information + Work autonomously, as well as collaboratively in a team + Be able to use IT internal systems on a day-day basis with strong administration skills The successful Customer Service Advisors can expect: + Full training + Generous Bonus + DC Pension scheme + Life, medical and income Insurance + Access to remote GP, nutrition coaching, personal training, unlimited mental health support and medical 2nd opinion + 27 days holiday with the option to buy and sell holiday up to 5 days (plus Bank Holidays) + Monday - Friday (no weekends) + Salary sacrifice electric car scheme with free on site electric chargers. Unum operates a hybrid working model, our Teams come into the office 3 days per week and will be required to attend office full time for the first month for training purposes. Previous successful applicants have been from backgrounds in: retail, leisure, hospitality, customer services, administration or insurance/financial services. From our experience, this position is commutable from Farnborough, down to Guildford, Winchester or across Andover. \#LI-AM1 \#LI-hybrid **Why join us?** At Unum, we’ve created a workplace where people feel supported to progress and grow, and can see their ambitions coming to life. We’ve built a supportive, inclusive environment where you can be yourself, whilst also being part of a growing organisation. From charity and volunteer opportunities to career growth, your possibilities are endless. If you need assistance and/or reasonable accommodation due to a disability during the application or recruiting process, please send a request to careers@unum.co.uk . Company: Unum UK