Job Title: Customer Service Advisor Job Description Are you a customer service expert who genuinely cares about making authentic connections? In your role, you will answer inbound calls from customers of one of the best and loved flat-pack furniture brands in the world. You will leave a lasting impression on your customers by providing friendly, personal, and efficient service. **Key Role Details:** + **START DATE 9 June 2025** + **Pay Rate** $27.80 per hour + monthly performance-based bonuses (Up to $250 per month) + **Full Time** opportunity, 40 hours per week over 7 days (rotating roster) + **Monday to Sunday** 10:30am - 9:30pm (expect 1 or 2 weekend shifts per month) + **Central Auckland Location** (Mount Albert) + **Paid training provided - 3 weeks Monday to Friday 10.00am to 6.30pm** **Benefits to you:** + Job stability with full time hours, permanent contract + Convenient Mt. Albert location, close to public transport and onsite parking options available + Full time training conducted by the best trainers, fully paid. + A supportive work environment + A chance to be mentored by experienced senior professionals. + A stable career + Rewards & Recognition + Solid incentive program **To be successful in this role you will be:** + Ability to work well within a team and independently + You are an excellent listener who can easily build rapport with customers and demonstrate empathy + Punctual and professional - you are reliable and are an ambassador for our values + You pride yourself in delivering exceptional customer service. + Tech Savvy and solution oriented + Strong attention to detail + Most importantly, the ability to loosen up, relax and celebrate + You must be legally eligible for full time employment in New Zealand to be considered for this opportunity and we require satisfactory previous employer references and clear criminal history police check completed as part of our standard recruitment process. Interviews are happening now! Join us and unlock your career with Concentrix Location: NZL Auckland - Unitec Campus, Lvl 4 Language Requirements: Time Type: **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)**