KONE is looking for a Customer Service Admin to provide essential administrative support for our sales and maintenance teams. This role is vital in ensuring smooth operations in areas such as maintenance, sales support, public tender preparation, third-party inspection, and customer reporting.

Key Responsibilities:

Administrative support for sales, maintenance, and field teamsAssist with contract management, customer communications, and maintenance planningSupport public tender creation and documentation managementHandle customer queries and follow-up with the team to ensure timely resolutionsEnsure all tasks are completed within set SLA and quality standards

Requirements:

Higher vocational diploma in technical or commercial sciencesProficiency in MS Office and basic knowledge of SAP or SFDC is an assetStrong communication skills and attention to detailPrevious experience in customer service or administrative roles is beneficialCustomer-focused with strong problem-solving abilitiesTeam player with a collaborative approachAbility to manage multiple tasks and priorities effectively

If you're looking for a dynamic role to develop your administrative skills and make a direct impact on customer satisfaction, we encourage you to apply!

How to Apply:
Please send your CV and application to katalin.nagy@kone.com or via link

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers