Description Job Summary: The Customer Service Agent is responsible for handling incoming inquiries, resolving issues, and providing outstanding support to ensure a positive customer experience. This role requires excellent communication skills, patience, and a genuine desire to help others. Requirements Key Responsibilities: + Respond to customer inquiries via phone, email, live chat, or social media in a timely and professional manner. + Resolve customer issues, complaints, or product/service concerns with empathy and efficiency. + Document customer interactions and maintain accurate records in our CRM system. + Collaborate with internal teams (e.g., sales, shipping, technical support) to resolve customer issues. + Stay up to date on product knowledge, company policies, and procedures. + Identify and report recurring issues or trends to management. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .