Description We are looking for a dedicated Customer Service Representative to join our team in West Des Moines, Iowa. In this long-term contract role, you will play a key part in delivering exceptional support to customers, managing inquiries, and ensuring claims are processed accurately. This position offers an opportunity to thrive in a fast-paced environment while enhancing your attention to detail. Responsibilities: • Handle inbound customer calls with efficiency, addressing inquiries and resolving issues promptly. • Deliver excellent customer service by providing accurate information and solutions tailored to customer needs. • Process claims with a focus on accuracy and adherence to company guidelines. • Perform data entry tasks to maintain and update customer records in internal systems. • Collaborate with team members to ensure quality assurance standards are consistently met. If you are looking to excel in a customer service position in the insurance industry, this position is for you! Please apply today through our Robert Half website or call 515.706.4974. Requirements Requirements: • At least 2 years of experience in a customer service role. • Strong attention to detail and ability to ensure accuracy in all tasks. • Proficiency in basic computer skills, including Word, Excel, and Outlook. • Typing speed of 45-60 words per minute with high accuracy. • Ability to thrive in a fast-paced and dynamic environment. • Eagerness to learn new skills and adapt to changes. If you are looking to excel in a customer service position in the insurance industry, this position is for you! Please apply today through our Robert Half website or call 515.706.4974. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .