Passionate about communication, detail-oriented, and fluent in English? Can you also speak a European language?

If so, we want YOU to join our team!

As a Customer Service, you will play a key role in managing mystery shoppers for our global market research company client. This isn’t your typical call center role—you’ll be responsible for recruiting mystery shoppers, collecting and labelling survey data (quality check), and ensuring smooth operations via phone and email. If you love interacting with people and keeping things organized, this role is perfect for you!

Job Description:

Quality check online reports & surveys according to set service standards Contact registered shoppers / auditors in the Americas / Europe region to allocate evaluations & surveys Respond to shopper / auditor email enquiries Assist in recruiting new shoppers / auditors in Americas / Europe region to boost database