Job Summary

IFF stands for a place where science and creativity meet. Our employees push beyond traditional boundaries — applying science and innovation to create a better world and a more sustainable future while expanding our customers’ opportunities.
We are thrilled to welcome a Customer & Sales Service Coordinator to our Singapore team, and we hope it’s you.

Your Focus

Are you detail-oriented, organized, and passionate about supporting sales and operations in a creative industry? Join our team as a Customer & Sales Service Coordinator and play a vital role in delivering exceptional service and operational excellence in the world of fragrances.

How You Will Contribute

Provide backup support for fragrance order entry for Singapore & Malaysia customersAssist with AR payment follow-ups when neededManaging fragrance collections on digital platform.Support Project Management, coordination, regulatory compliance and data maintenance.Handle sample and document requests for customers and distributorsQuotations and pricing updates.Support to maintain Sales Forecast and Budgeting process.Participation in organizing customer workshops and visitsSupport marketing and submission presentations for T4-T6 accounts.Provide Market expertise and intelligence for all categories.Responsible to update market products portfolio.

What You Will Need To Be Successful

Degree in Business Studies related fieldA knack for multitasking and staying organized in a dynamic environmentStrong communication skills and a collaborative spiritExperience in sales support, customer service, or supply chain is a plusBonus points if you’ve worked in the fragrance, beauty, or ingredients industry

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more