Here at Kraft Heinz, our US Sales team aspires to be an Indispensable Partner with a Growth and Winning Mindset, acutely focused on Superior Execution every day. This is our guiding compass to grow something great and make life delicious!
This Customer Sales Manager (CSM) position perfectly embodies that ambition, as you will own & be responsible for selling and executing across various categories accounting for $118MM in revenue with Kroger as a vital member of the Customer Sales Team. The CSM serves as the key stakeholder between Kraft Heinz and our retail partners, leading all selling activities & driving efforts tied to improving our sales, gross margin & market share. The CSM aims to deliver revenue and share objectives, pursue business strategies to of growth, provide category management expertise, and ensure that coordinated cross-functional sales value is delivered to the customer through implementation of the sales plan and shelving objectives.
Essential Functions & Responsibilities
Owns the Kroger General Office relationship across the Kraft Heinz Coffee and Pasta Sauce portfolio, ensuring joint winning plans to be an indispensable partner.
Part of a winning Kroger team that focuses on growth, ideation and building the future business in a sustainable way.
Effectively partner with the customer, building rapport at all levels to fully understand their business, the marketplace, and affect positive business growth
Achieve New Item Authorization goals, Distribution goals, & Base Business Objectives: Revenue and Share Growth, Authorizations, Distribution, Optimal Shelving
Achieve promotional revenue objectives by tactic, price point, Drive Period & Selling Event while effectively implementing Kraft Heinz pricing strategies for owned categories
Develops, tracks, analyzes, evaluates business plans while leveraging cross-functional support via Business Unit/HQ, customer strategies/initiatives and external factors
Drive efficient and effective trade programs to deliver the best value and administers volume and trade promotion spending levels within budget while handling trade dollars as percent of revenue for maximum results
Applies insight information (IRI, Stratum, M6), both internal and external, to build total customer profits and plans
Communicates and influences implementation of business plans to enable superior execution across key team members
Drives the Kraft Heinz winning culture both within the office, as well as, within their respective responsibilities.
Expected Experience & Required Skills
Proven & tested experience in customer management, account management, and/or retail sales management
Strong sales background with excellent understanding of business processes (forecasting, promo planning, trade management, multi-year strategy development)
Proven skills embodying a customer-first mentality for effective customer management and selling to achieve objectives
Trusted to work autonomously within a sales framework to plan, organize and set/achieve priorities
Clear examples of exhibiting polished interpersonal skills (written, verbal, and presentation) with potential to negotiate and influence effectively
Tested proficiency in Microsoft Office programs and proprietary Sales systems such as IRI, Spark, etc
Clear examples of exhibiting strong analytical skills; Has the ability & experience using syndicated and/or ambiguous data to develop comprehensive business plans by analyzing category and brand performance and influences customer to achieve category objectives.
Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.
New Hire Base Salary Range:
$102,100.00 – $127,600.00
Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.
The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors
Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.
You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:
Physical – Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
Social – Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs
Financial – 401k, Life, Accidental Death & Dismemberment, Disability
Location(s)
Cincinnati Sales
Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact NAZTAOps@kraftheinz.com for assistance.