ESSENTIAL DUTIES AND RESPONSIBILITIES:

Renew existing customers in the final year before evergreen status. Renew existing customers in evergreen or without a current contract agreement Renew acquired customer agreements. Modify agreements based on usage changes. Clean up all customer data to support fulfillment activities. Work with disgruntled customers to resolve problems and save business. Work with internal functional heads to follow-up on agreed customer actions and problem repairs. Remain current with daily mailings and administrative actions. Daily, weekly, monthly reporting as required to support performance management routines.

 

EDUCATION AND TRAINING:

High School Diploma required. Associates or Bachelor’s degree in Business, Sales, or Marketing

 

EXPERIENCE:

Previous sales and/or customer service experience a plus.