Avery Dennison (NYSE: AVY) is a global materials science and manufacturing company specializing in the design and manufacture of a wide variety of labeling and functional materials. The company’s products, which are used in nearly every major industry, include pressure-sensitive materials for labels and graphic applications; tapes and other bonding solutions for industrial, medical and retail applications; tags, labels and embellishments for apparel; and radio frequency identification (RFID) solutions serving retail apparel and other markets. Headquartered in Glendale, California, the company employs approximately 30,000 employees in more than 50 countries. Reported sales in 2017 were $6.6 billion. Learn more at www.averydennison.com.

1. Support Sales in achieving revenue targets
- Responsible for increasing revenue by achieving sales objectives in existing key accounts
- Uncover and assess customer needs and develop and execute Key Sales Objectives
- Responsible for securing and maintaining business, continually review customer’s service requirement, and coordinate with internal teams.
- Collect complete specification requirements from customer (including sales reps) and pass efficiently to manufacturing unites /– design and constantly improve forms and electronic communication tools.
- Coordinate timely and consistent availability of samples/proofs/formats/data integrity tests/ink draw downs for manufacturing units.
- Coordinate with purchasing to develop availability of key materials.

2. Handle customer requirement
- Contact and handle directly oversea and local Merchandisers for their service, inquiries in relation to their business with AD.
- Investigate and help resolve customer concerns promptly.
- Identify any customer concerns, investigate and resolve customer complaints / problems, and respond to customer inquiries.

3. Coordinate with others department
- Collaborate with Sales, CS, Planning team according to customer expectations.
- Collaborate with Korean team for order migration preparation and local support.
- Work with CS Supervisor/CS Manager to define and lead service improvement projects and execute the improvement plan.

4. Provide excellent service to customer:
- Responsible to provide excellent service to customer, including regular service review call to key customers, customer special requirement follow up.
- Material and Finished Goods stock planning coordination for key customers
- Standard quotation and discount price set up with Sample Product Development team.

- Bachelor’s degree preferred.
- 3 - 5 years marketing or related experience in Sales, Business Development, Customer service, Marketing or equivalent.
- Excellent communication and writing skills.
- Excellent analytical, research and report writing skills.
- Details oriented and good follow-up skills.
- Multi-tasking and project management skills.
- Possesses teamwork, leadership and facilitation skills.
- Strong presentation skills and persuasiveness.
- Strong organizational and planning skills.
- Understanding of applicable computer systems, such as Microsoft Office and function specific software.