**Date Posted:** 2025-05-05 **Country:** United States of America **Location:** MA801: Marlborough, MA 1001 Boston Post Road Building 2, Marlborough, MA, 01752 USA **Position Role Type:** Onsite **U.S. Citizen, U.S. Person, or Immigration Status Requirements:** The ability to obtain and maintain a U.S. government issued security clearance is required.​ U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance **Security Clearance:** DoD Clearance: Top Secret Raytheon Company, Managed by Collins Aerospace We are seeking an experienced professional Customer Quality Lead (CQL) / Mission Assurance Lead (MAL) to implement and manage a Quality Assurance System and specific customer quality flow-down requirements throughout proposal and program lifecycles. You will tailor existing quality planning to administer customer and internal quality requirements for program teams and supply base. The selected individual(s) will act as the voice of the customer to independently assure mission success. The CQL/ MAL is responsible for indirectly leading a cross-product team of Mission Assurance Engineers. Responsibilities will include supporting programs ensuring that Mission Assurance technical requirements are developed using approved development processes and procedures. The CQL/MAL must be able to work within a cross-function, matrixed organization in which there is close interaction and collaboration with Supplier Quality, Hardware Quality and various Engineering disciplines. This position is Onsite at either our Marlborough, MA or Largo, FL sites. **What You Will Do:** + Execute Mission Assurance responsibilities as a member of a program leadership team + Ensure programmatic and technical risks are identified, contained, and managed throughout each phase of business pursuit and program execution + Ensure Mission Assurance engagement in engineering development, design and test requirements verification, including the transition of design to production + Lead multi-functional teams in problem resolution and continuous improvement activities with an emphasis on six sigma, lean practices and other analytical improvement methods and tools + Manage business and program performance utilizing predictive and proactive measures and metrics + The ability to maintain positive relationships with program management, cross-functional program leadership, suppliers, customers and government representatives. + Lead Mission Assurance teams in performing to expectation and mentoring individuals in talent enhancement **Qualifications You Must Have:** **(education, experience, skills, etc.)** + Typically required: Bachelor’s degree (typically in Science, Technology, Engineering or Mathematics (STEM)) and a minimum of 8 years of prior relevant experience unless prohibited by local laws/regulations OR an Advanced degree and 5 years of relevant experience + The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance. + Application and adherence to Quality Management Systems IS0 9001 or AS9100 + Working knowledge of Industry and Government Mission Assurance Requirements and Standards + Experience with IPDS/gating or program phasing (nonrecurring/recurring activities) + Experience in leading or a member of risk & opportunity management, assessment, mitigation and capture + Experience in predictive and proactive measures and metrics assessments and leading actions to improve performance or mitigate problems **Qualifications We Prefer:** + Ability to collaborate with program team members to develop practical solutions to complex problems + Working knowledge of RCAS or a proven close- loop corrective action system + Past or present active member or chair of Material and Failure nonconformance review boards (MRB/FRB) + Practical knowledge of systems engineering, reliability and system safety requirements + Experienced in Earned Value Management and Cost Account Management including EVMS Level II certification + Strong written/verbal presentation skills + Proficiency in Microsoft Office Word, Excel, and PowerPoint + Either a Six Sigma Specialist or Industry Six Sigma Greenbelt Certification + Six Sigma Black Belt Certification + ASQ Certified Quality Engineer or Manager **What We Offer :** Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market. Do you want to be a part of something bigger? A team whose impact stretches across the world, and even beyond? At Collins Aerospace, our Mission Systems team helps civilian, military and government customers complete their most complex missions — whatever and wherever they may be. Our customers depend on us for intelligent and secure communications, missionized systems for specialized aircraft and spacecraft and collaborative space solutions. By joining our team, you’ll have your own critical part to play in ensuring our customer succeeds today while anticipating their needs for tomorrow. Are you up for the challenge? Join our mission today. **WE ARE REDEFINING AEROSPACE.** *Please ensure the role type (defined below) is appropriate for your needs before applying to this role **Onsite** : Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. _Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world – and access to Collins sites when their work requires in-person meetings._ Some of our competitive benefits package includes: + Medical, dental, and vision insurance + Three weeks of vacation for newly hired employees + Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option + Tuition reimbursement program + Student Loan Repayment Program + Life insurance and disability coverage + Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection + Birth, adoption, parental leave benefits + Ovia Health, fertility, and family planning + Adoption Assistance + Autism Benefit + Employee Assistance Plan, including up to 10 free counseling sessions + Healthy You Incentives, wellness rewards program + Doctor on Demand, virtual doctor visits + Bright Horizons, child and elder care services + Teladoc Medical Experts, second opinion program +  And more!  At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again. Apply now and be part of the team that’s redefining aerospace, every day. The salary range for this role is 101,000 USD - 203,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. _RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act._ **Privacy Policy and Terms:** Click on this link (http://www.rtx.com/privacy/Job-Applicant-Privacy-Notice) to read the Policy and Terms Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.