Fountain Inn, SC, USA
12 days ago
Customer Quality Liaison - Seating

Job Summary:

As the global leader in the design, development and production of automotive interiors, we are a passionate, manufacturing organization driven to be our customers'preferred partner. We provide products with superior quality that are manufactured leveraging robustprocesses and continuous improvement. This position acts as a representative of YFAI and is responsible for assisting Quality with any daily organizational work, including quality-related activitiesat customer locations and reviewing / analyzing part and process conformity.

 

Essential functions of the job:

Perform job functions in accordancewith YF iOS policies and procedures and any OEM-specific requirements. Reportquality related information/issues identified at customer locations to the manufacturing facility. Containment/sorting/rework activities, including communication of clean points and other activities as needed.  Obtain shipping documents for parts that need to be returned to the plant for analysis. Support customers with troubleshooting and root cause analysis for issues requiring further investigation. Support the comprehensive continuous improvement (CI) philosophy for all YFAI disciplines; participate in CI activitiessuch as process improvements, improving non-conforming flow, separating and recycling non-conforming material and the activities designed to reduce the cost of poor quality (i.e., Kaizen, cross functional task force teams, etc.). All other duties as assigned.  Complies with all YFAI and OEM safety policies and procedure. 

Required Education:

1 -3 Years of Experience with direct customer contact and project management.  1-3 Years of Experience within the automotive industry. Must be able and willing to travel and work at customer sites, including industrial manufacturing plants which might require climbing, lifting, or working in confined spaces.  Understanding of quality functions: customer service, metrology, auditing, and quality analysis techniques. Reading comprehension and mathematical/analytical skills.  Computer skills (email, etc.) and use of MS Office programs (i.e.Word, Excel, PowerPoint).  Excellent communication skills.

 

Our Investment in You

 Competitive Compensation Packages   11 Paid Holidays   PTO   Medical, Dental, and Vision Benefits   401k Savings   Rewarding Healthy Behavior Program  Life and Disability Insurance  Supplemental Health Plans  Employee Assistance Program  Company Discount Program

 

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