Customer Quality Engineer Intern - Fall 2025 **General Information** Req # WD00085576 Career area: Hardware Engineering Country/Region: United States of America State: North Carolina City: Morrisville Date: Tuesday, July 29, 2025 Working time: Full-time **Additional Locations** : * United States of America - North Carolina - Morrisville **Why Work at Lenovo** We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via ourStoryHub (https://news.lenovo.com/) . **Description and Requirements** We are hiring a Fall 2025 Intern to join our team as a Customer Quality Engineer. This position offers a broad range of lab-based experience inside ThinkPad and Visuals/Accessories Product Engineering. This is a hands-on position that will expand your understanding of PC hardware, subsystems, accessories/options/monitors, and the Windows OS & drivers. In addition, you will be working with a global team of technology experts within one of the world's leading technology firms. This position is located as our Corporate office in Morrisville, NC and requires you work full-time (5 days a week) in our LAB. Relocation is not provided for this position. **Detailed Responsibilities:** + Evaluating emerging technology from both a business, technical, and user perspective + Collaborate with Product Engineers locally and globally on problem reproduction and debug + Functional testing on various laptops, accessories, docks, and other portable devices + Documenting test results and findings based on the analysis performed in the lab + Assisting engineers with typical laboratory work tasks, including break/fix, asset management, measurements (voltage, thermal, acoustic, etc), shipping, etc + Some customer fieldwork with the engineers may be a possibility **Position Requirements:** + Pursuing a bachelor’s degree in Electrical Engineering, Computer Engineering, or Computer Science + Hobbyist or professional experience with PC assembly/repair preferred + Self-motivated + Excellent communication and organizational skills + Willingness to learn and ask questions + Quickly switching focus between tasks as needed and adjusting to changing priorities + Ability to work onsite at the Morrisville, NC location **Technical Requirements:** **Required:** + Basic understanding of PC hardware architecture (CPU, memory, storage, peripherals). + Ability to work in a lab environment and handle hardware safely and effectively. + Familiarity with Windows OS installation, configuration, and driver management. **Preferred:** + Exposure to device drivers and their role in hardware functionality. + Experience with external device connectivity (USB, HDMI, docking stations). + Familiarity with scripting or programming languages (e.g., Python, C/C++, PowerShell). + Understanding of basic electronics and signal flow. _We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class._ **Additional Locations** : * United States of America - North Carolina - Morrisville * United States of America * United States of America - North Carolina * United States of America - North Carolina - Morrisville