The position of a Customer Purchase Order Coordinator at Malin is responsible for obtaining, tracking, and validating customer purchase orders for all Field Service work orders that are for a PO required customer account. This role works closely with our customers and internal departments to resolve discrepancies, track PO status, and support a smooth invoicing process. Strong attention to detail and communication skills are essential. Key Responsibilities: * Request, collect, and validate purchase orders (PO’s) from customer prior to invoicing * Ensure all PO’s are aligned with the agreed pricing, contract terms, and scope of services provided * Communicate with customers to clarify discrepancies or obtain missing information related to PO’s * Maintain an organized and up to date spreadsheet of work orders needing PO’s and communication emails with our customers * Maintain the PO inbox in Outlook and send PO’s to other depts. if applicable * Collaborate with our internal depts. on customer questions and escalation processes * Track PO balances to ensure available funding before billing additional amounts * Assist with keeping our customer accounts and notes up to date as customer requirements / contacts change * Assist with resolving invoice disputes or delays caused by missing or incorrect PO’s * Provide support during audits by supplying PO documentation and email records * Identify process improvements to enhance PO management and billing efficiency Qualifications: * A high school diploma. * Prior billing experience and knowledge of purchase orders is preferred, but not required. * Good data analysis and problem-solving capabilities. * Ability to meet assigned deadlines. * Excellent oral and written communication skills. * Detailed oriented with strong organizational and problem-solving capabilities. * Strong Microsoft Excel skills, experience using cloud-based software. * Ability to act and operate independently with minimal daily direction from manager to accomplish objectives. * Ability to work cooperatively with all levels of employees, management, and external agencies to maximize performance, creativity, problem solving and results. * Adept at managing multiple projects simultaneously. * A genuine desire to provide value and aid to our customers.