Saudi Arabia
24 hours ago
Customer Project Manager

As a Customer Project Manager at Nokia, you'll lead the delivery of innovative projects that enhance our customer programs, collaborating closely with cross-functional teams and stakeholders to achieve business objectives. You will manage project scope, resources, timelines, and risks, ensuring customer satisfaction while optimizing budget and quality. You’ll play a crucial role in fostering strong relationships with clients and guiding your project team through challenges, all while contributing to department goals. You'll thrive in a dynamic work environment that encourages creativity and independent thinking, where your expertise will drive improvements and innovation. At Nokia, we value collaboration, cultural diversity, and a proactive approach to problem-solving, providing you with opportunities to grow and make an impactful contribution within a global landscape. Join us to shape the future of technology together!

You have:

7-10 years of experience in project management, preferably in the telecommunications industry. Proven ability to manage cross-functional teams and external customer relationships. Strong understanding of project financial management, including budgeting and forecast analysis. Exceptional skills in risk management and problem-solving with a focus on achieving operational excellence.

It would be nice if you also had:

Experience with Agile project management methodologies. Relevant postgraduate degree in Business Administration, Engineering, or a related field. Fluency in multiple languages to enhance stakeholder communication. Certification in Project Management Professional (PMP) or similar. Lead and manage external customer programs or projects, ensuring alignment with contractual obligations and strategic goals. Assign tasks and oversee project team resources, fostering collaboration to ensure timely and quality delivery. Conduct end-to-end project planning, including risk and opportunity management to anticipate and address challenges proactively. Maintain strong relationships with customers and stakeholders, ensuring clear communication of expectations and project progress. Monitor project success metrics, achieving targets related to customer satisfaction, financial performance, and operational delivery. Drive improvement initiatives to enhance project gross margin and identify upselling and cross-selling opportunities. Implement and adapt processes that adhere to health and safety regulations, ensuring the well-being of team members and stakeholders. Utilize experience and expertise to mentor project team members, fostering their professional development and growth within the organization.
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