Why SoftwareOne? SoftwareOne is a leading global provider of end-to-end software and cloud technology solutions, headquartered in Switzerland. With an IP and technology-driven services portfolio, it enables companies to holistically develop and implement their commercial, technology, and digital transformation strategies. This is achieved by modernizing applications and migrating critical workloads to public clouds, while simultaneously managing and optimizing the related software and cloud assets and licenses. SoftwareOne’s offerings are connected by PyraCloud, its proprietary digital platform, which provides customers with data-driven, actionable intelligence. With around 9250 employees and sales and service delivery capabilities in 60 countries, SoftwareOne provides around 65,000 business customers with software and cloud solutions from over 7,500 publishers. SoftwareOne’s shares (SWON) are listed on SIX Swiss Exchange. The role Role Overview: We are seeking a diligent and proactive Billing and Customer Portal Upload professional to handle and maintain the accurate uploading of customer invoices and supporting documents to client portals. The candidate will be responsible for ensuring data accuracy, timely submissions, and communication with concerned teams and clients to manage rejections and resolve issues. Roles & Responsibilities Upload customer invoices and other supporting data to designated client portals. Review and validate documents for accuracy, completeness, and format before uploading. Track submission statuses and resolve issues or rejections by coordinating with relevant departments. Maintain a log of all uploads and generate periodic reports as the need arises. Follow customer-specific guidelines for portal submissions and ensure alignment with SLA timelines. Proactively connect with internal collaborators (sales, operations etc.) to ensure smooth documentation flow. Provide support to team members to resolve upload issues and ensure smooth documentation flow. Review weekly dashboards and ensure accuracy and completeness to handle rejections and resolve issues. What we need to see from you Master’s degree or equivalent experience in commerce, or a related field. Prior experience in customer portal management, data entry, order processing, or a similar role. Proficiency in MS Office (especially Excel and Outlook). Experience with B2B customer portals such as Ariba, Coupa, SAP, etc. Good understanding of basic invoicing and order management processes. Good attention to detail and time management skills. Strong verbal and written communication skills. Ability to work independently and in a collobrative environment Job Function Finance