The Customer Plant Lead (CPL) role at the Trenton Engine Plant plays a crucial role in bridging the gap between customer experience and manufacturing operations by addressing warranty, quality, and process challenges.
Here are a few points that could help define or enrich the job description:
Job Title : "Trenton, Michigan Customer Plant Lead" Responsibilities Emphasis : The importance of the CPL's role includes customer advocacy. This position contributes to overall customer satisfaction and product improvement. Data Analysis : Experience with data analysis tools or statistical methods are critical for synthesizing warranty and service information effectively. Collaboration : The collaborative nature of the role is extremely important as the CPL will be working across multiple departments (engineering, manufacturing, quality control) and possibly with external partners. Continuous Improvement : There is a need for a mindset geared towards continuous improvement, as the right candidate will be more proactive in dealing with emerging issues. Soft Skills : Strong problem-solving abilities and adaptability to change will be beneficial in addressing the dynamic day-to-day challenges.
Career Advancement : There are several career paths or development opportunities that could arise from this position!

JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.

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