ABOUT US

From a small warehouse in Geelong Australia to a global operation, our Distribution team delivers to, and within, different countries around the globe every day. We’re an integral part of the Cotton On Group, connecting our offices to our 1,400 stores and giving our customers the best experience possible.

Such a huge operation takes a solid team effort. Our genuine belief in each other means our service is second to none. Everything we deliver is handpicked by us - from the floor to our stores every day, to give our customers what they want.

ABOUT THE ROLE

The Avalon DC supports the Australian business across all channels for stores, online and wholesale. With forward thinking operating practices and some of the best equipment and facilities in the industry, this is an opportunity to impact a world class facility and team. 

The Customer Planning Manager leads the partnership between DC operations and our Brands to deliver world-class service to customers. 

This position frequently connects with Brand Merchandise, Visual Merchandise and Retail leaders to align on operational needs. You will be their key point of contact for all distribution updates and feedback channels.

The success of this role rests in the ability to effectively communicate and influence across our multiple brands and provide them with the distribution support they need.

An understanding of apparel retail is a preference in order have commercial conversations with our stakeholders, adding to the success of this role and offering opportunity for broader scale impact.

A solutions focused leader is essential for this role as we navigate an ever-changing retail environment, always keeping the customer experience at the heart of our decision making.

SKILLS AND EXPERIENCE

The ideal candidate will have leadership experience from a high-volume, complex retail background and feel comfortable in delivering world-class service to our retail and merch internal customers.

You will apply industry best practice to our evolving operations while protecting Group DNA

You will be a key member of the senior leadership team and provide an internal voice for the DC within retail meeting environments and regular timely communication to our merch partners.

Being a team player who can influence peers and communicate clearly and concisely in order to build the trust from the wider team.

OUR CULTURE

No fuss, no worries, we’ll roll up our sleeves and make it happen. But we go beyond just ‘doing the right thing’; we work in local communities and support them however we can.

While we’re working hard today, our eyes are always on tomorrow. Together we help to make tomorrow a better place for our stores, customers, work mates and each other.

BENEFITS 

Competitive wage

Exceptional product discounts- unlimited 50% discount off all our brands

More You Time- option to purchase 3 additional weeks annual leave a year

Safe working environment

We genuinely care about our people. It’s more than just a job to us.