The Customer Pay Collector ensures that incoming calls are answered quickly, outgoing calls are at a maximum, utilizing the dialer.  They will also ensure that costumer pay balances are collected and all goals met.

Job Responsibilities:

Represents the company through professional conversation by means of inbound and outbound calls Collects and processes payments, payment plans, and recurring payments Ability to work effectively both individually and as a team Initiate resolution to patient complaints Advises collections department of required actions for billing Submit all Change of Insurance information Handles mail for the center including responding to requests for information #CC