As Customer Order Specialist you will join Philips’ Supply Chain. Join our Supply Chain team that is responsible for supporting sales and managing orders for Health System products. In our Philips HS portfolio you can find our well-known products such as cardio monitors, ultrasound, defibrillators and diagnostic imaging equipment. Our customers are the most innovative hospitals around the world.
Your role:
Manage Orders: Efficiently handle incoming customer orders, ensuring accuracy and completeness for booking and allocation.
Collaborate: Work closely with Account Managers, Project Managers, and Product Managers to streamline order processing.
Verify Details: Ensure all components of customer orders are correctly listed and accounted for, including parts from factories and third-party suppliers.
Gather Information: Collect missing order information from sales specialists to ensure all necessary details are obtained.
Support Logistics: Assist in logistics activities to ensure the timely delivery of equipment according to customer expectations.
In return, we offer you
Annual bonus based on performance achieved
Private medical care with the option to extend it to family members
Benefit System cards
Discount for Philips’ products
Wide variety of training & learning opportunities
Promotion of a healthy lifestyle in the office (fruits in the office, gym, massage chairs, various events)
Employee Assistance Program
You're the right fit if:
University degree
Previous experience in Supply Chain will be a plus
Knowledge of logistics/supply chain will be a strong asset
Fluent in French and very good English verbal and written
Knowledge of SAP will be a strong asset
Strong customer service orientation and problem-solving skills
Cultural awareness and proactive behavior
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company’s facilities.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.
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