Are you eager to take your career to the next level? If yes, we encourage your application for the Customer Order Administrator role.

You will be responsible for managing a portfolio of customers, resolving customer enquiries and keeping customers informed, via e-mail and telephone, of the status of their orders in a timely and constant manner.

By joining us as a Customer Order Administrator in Cluj-Napoca, this role can be a strong foundation for your future career within Emerson. We encourage advancement and offer tangible development opportunities!

In This Role, Your Responsibilities will be:

To accurately and timely enter assigned orders into the ERP system; To manage a dedicated portfolio of clients and address any issues reported by them; To maintain communication via email with internal/external clients to ensure that order information is managed correctly; To submit the necessary documentation to the Documentation Controlling department and ensure that the documentation is delivered to the client on time and is complete; To perform data management activities within the system; To prepare, when necessary, documents for inspections.

Who You Are:

You stay aligned with your goals and stay productive. You engage in collaborative planning. You convert ideas into actions and produce results with new initiatives. You solicit both input and discussion. 

For This Role, You Will Need:

University degree or equivalent experience and 1 year of professional working experience in an administrative or customer support; Languages: English advanced level PC skills: MS Office, Internet Ability to organize workload and multitasking Ability to keep clear and accurate records and reports

Preferred Qualifications that Set You Apart:

Knowledge in use of spreadsheets, database, word processing and selected job specific software Ability to handle several tasks and juggle multiple priorities Previous experience in a matrix organization;

Our Culture & Commitment to You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.