**The future is what we make it.** When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future. That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars. Working at Honeywell isn’t just about developing cool things. That’s why all our employees enjoy access to dynamic career opportunities across different fields and industries. Are you ready to help us make the future? We have an opportunity for a **Senior Customer Experience Specialist** to join our **Honeywell Buildings Technologies** team in Bucharest. + Attending Calls + Processing Emails + Respond to monitoring and EBI alarms. + Monitoring system availability. + Service Order creation, inquiry, resolution of problems and changes. + Service Event Classification and Prioritization. + Administrative Support. + Processing orders, resolving customer issues and system discrepancies. + System and process support. **YOU MUST HAVE** + High School Diploma, or equivalent. Min 1year experience in customer Service + Some dispatch experience is required, some understanding of the P3 business also a plus. + **Flexibility to work night or day shifts.** + **Flexibility to work weekends and evenings.** **WE VALUE** + An ability to learn quickly + An attention to detail + A bias for action + An ability to work in a team + A commitment to discovering ways to improve service Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable. Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.