Customer Experience Marketing Specialist
Johnson Service Group
Johnson Service Group (JSG) is currently looking for a Customer Experience Marketing Specialist who will be tasked with the development and delivery of local market insights through an outstanding and uncommon customer experience. This a contract with a global leader in flavors, fragrances, food ingredients and health & biosciences. The work is located in Dayton NJ, one hybrid day.
Pay $54/hour
Key responsibilities within Customer Experience Marketing include local engagement with customers, bringing forward the trends, opportunities, initiatives and targeted local marketing promotions, and creative, impactful communication.
Have an ability to have market insights, be curious about markets and consumers, demonstrate passion for taste, food and beverages and therefore produce uncommon presentations that have commercial relevance along with innovative ideas that create an experience.
Good presentation skills and being comfortable when presenting to customers is a prerequisite.
A real “Passion for food and drink”, as well as good people skills to be able to lead by influence are essential to be successful to this role.
Key roles are:
To drive local engagement with customers with powerful storytelling, compelling ideas, and meaningful ways to connect To support pro-active and reactive customer-driven projects in a way that significantly increases the chances of generating and/or winning business opportunities To be a strategic partner for the Team by bringing forward local market insights, trends and collaborating with the Category Marketing and Growth Teams to bring forward to customers the defined Category Initiatives in an impactful way. To deliver creative and impactful communication that is on brand and improves the image of Company internally and externally.
This is achieved through: Roll-out of strategic growth initiatives to relevant customers Marketing communication and event management when needed (exhibitions, conferences, food safaris, communication planning etc.). The creation of compelling marketing material for Company commercial team and external customers, while coordinating with and integrating presentation inputs from internal cross-functional peers (e.g. technical inputs into a customer presentation). Marketing material includes but is not limited to proactive presentations based on category opportunities, reactive presentations based on customer needs, trend reviews, one-pagers, brochures, innovation days, videos Interaction with external customers on a regular basis, demonstrating in a convincing way how Company´s capabilities can benefit their business. Deep understanding of market trends and customer insights. Flexibility in developing compelling storytelling, tailoring narratives to meet the specific needs of customers and brands. Extensive cooperation with internal cross-functional peers.
Required Skills: Bachelor´s or Master’s degree in Marketing or Business Flavor experience preferred
Johnson Service Group, Inc. (JSG) is a North American leader in the staffing and consulting services industry, with over 35 years of experience investing in people and companies.
Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.
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