Our client is on a mission to help professionals across 20+ industries understand and work with the UK and Germany's fastest-growing companies. As we continue to expand, we're looking for a Client Experience Manager to help our diverse client base get maximum value from our data platform

Day-to-day, your responsibilities will include:

Delivering engaging training sessions to help clients navigate and maximize our platform's potential Building strong relationships with clients across various sectors, from banking to government Managing multiple client accounts and ensuring consistently high satisfaction levels Identifying opportunities for account growth and platform enhancement Supporting client retention through proactive engagement and problem-solving

We're looking for a university graduate with:

People skills: Outstanding communication abilities and natural emotional intelligence Organization: Strong ability to manage multiple priorities and client relationships Proactive mindset: Self-motivated approach to work and client success German fluency: Ability to support our growing German market Service experience: Background in customer service, hospitality, or teaching

We're offering a competitive package (£26k + £1k bonus) with benefits including:

A stake in the company: Substantial options scheme Professional development: Ongoing training and development The latest tech: MacBook and required equipment Health and wellness: Counselling and wellbeing benefits Regular events: Friday drinks, expert talks, company parties Travel support: Season ticket loans and cycle scheme

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates