**Customer Engagement Manager (Brand Manager)** + _Location: Bucharest, Romania_ + _Flexible working: Hybrid_ + _Job type: Permanent, Full-time_ + _30% travel expected inside the country_ **About the job** As Customer Engagement Manager (Brand Manager) within our Immunology Team, oversees the strategic planning, development, and implementation of marketing activities for our products. The Brand Manager will play a pivotal role in ensuring the brand's success by driving market share, improving brand awareness, and aligning marketing strategies with business objectives. We are an innovative global healthcare company with a focus on immunology that extends to innovation in diabetes and transplant medicine. Across different countries, our talented teams are determined to deliver a best-in-class customer experience using the best of digital, artificial intelligence and personal know-how. We pursue progress to make a real impact on millions of patients around the world. **Main responsibilities:** + Develop the local Customer Engagement (Brand Plans) strategic and operational plans in collaboration with medical, customer experience teams and key support functions + Define brand positioning, messaging, and implement marketing campaigns across various channels + Analyze market data to drive insights and make actionable decisions for business growth + Prepare and manage the annual brand marketing budget, tracking financial performance metrics + Collaborate with MCO Brand team to implement regional strategy and content roadmap at country level + Build relationships with Key Opinion Leaders, healthcare professionals, and scientific societies + Lead pre and post launch activities to maximize product potential in the market + Ensure team members have necessary knowledge and tools for effective customer engagement **About you** **Education:** + University degree (medical field preferred) with additional education in Business Management or Marketing considered an advantage **Experience and knowledge:** + Experience in pharmaceutical industry in Marketing / Customer Experience area + Proficiency in strategic analysis, planning and project management **Skills and Competencies:** + Strong analytical skills with ability to use tools to improve customer engagement + Excellent communication and cross-functional collaboration abilities + Solution-focused mindset with creativity in problem-solving **Languages:** + Fluency in Romanian and English, both written and spoken. **_Why choose us?_** + Bring the miracles of science to life alongside a supportive, future-focused team. + Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally. + Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. + Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave. \#LI-EUR **Pursue** **_progress_** **, discover** **_extraordinary_** Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity. Watch our ALL IN video (https://www.youtube.com/watch?v=SkpDBZ-CJKw&t=67s) and check out our Diversity Equity and Inclusion actions at sanofi.com (https://www.sanofi.com/en/our-responsibility/equality-and-inclusiveness) ! Global Terms & Conditions and Data Privacy Statement (https://www.sanofi.com/en/careers/global-terms-and-conditions/) Sanofi is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions. With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe. Discover more about us visiting www.sanofi.com or via our movie We are Sanofi (https://youtu.be/96EwNjb1TLo) As an organization, we change the practice of medicine; reinvent the way we work; and enable people to be their best versions in career and life. We are constantly moving and growing, making sure our people grow with us. Our working environment helps us build a dynamic and inclusive workplace operating on trust and respect and allows employees to live the life they want to live. All in for Diversity, Equity and Inclusion at Sanofi - YouTube (http://www.youtube.com/watch?v=SkpDBZ-CJKw&t=2s)