Customer Development Manager 

 
Function: Off Trade 

Location: Remote-based with regular travel to London and store visits nationally (1-2 days per week)
Salary: £37,130 - £41,498 depending on experience, plus full benefits listed below

Contract: Permanent 

Closing Date: Friday 15th August. Please note a UK driving licence is essential for this role.

 

Are you looking for your next chapter at HEINEKEN UK? You already know that we make great beers and ciders, well we also offer exciting and dynamic careers! 

 

We’re looking for someone who is as ready to evolve for the future as we are. If you’re ready to brew a new career, apply for our Customer Development Manager role today!  

 

The Role 

 

In the Off-Trade channel, success is built on relationships, insight, and precision. As Customer Development Manager, you’ll report into the Customer Controller and take ownership of promotional planning & execution for one of our Top Four Grocer accounts. You’ll collaborate closely with the retailer’s commercial, supply chain and in-store teams, and internally with shopper marketing and demand planning teams to maximise returns from our trade plan.

 

You’ll need to stay close to customer and the grocery market, understand the levers that drive performance, and maintain tight control of pricing and promotions systems. This is a highly collaborative role as part of a small team, where you’ll work to team targets.

 

Key Responsibilities

Manage pricing and promotions systems and data with accuracy Deliver high-quality sales reporting and commercial insight Be the key contact for our field sales team, prioritising goals for each cycle and visiting stores to monitor compliance and identify areas of opportunity Work with Shopper Marketing to bring brand campaigns to life in-store Own the relationship with Sainsbury’s buyer for craft, ale & stout. Represent Heineken as a trusted partner.

 

About You
We’re looking for someone who thrives on detail, enjoys working with data, and can influence and engage internal & external stakeholders. This could suit someone from a commercial, administrative or analytical background looking for an opportunity to build account management skills with a large retailer.  What matters most is your eye for detail, ability to spot opportunities, and your drive to deliver great execution.

 

You’ll also bring:

Strong commercial awareness Excellent relationship-building and stakeholder management skills Confidence in extracting data to build reports that can drive decision-making and influence others

 

If this sounds like you, we’d love to hear from you.

 

Our Benefits 

In addition to your base salary, you’ll also receive: 

Annual bonus  Company Car Company funded Private Medical Healthcare  Double matched pension contributions (up to 10%)  35 days holiday (with the opportunity to buy/sell)   A monthly case of our delicious ciders and beers!  Exciting opportunities to develop your career 

 

You’ll also get the opportunity to get involved with one of our colleague networks where groups of colleagues from all over the business work together to ensure we’re always working towards being a diverse and inclusive company. 

 

 

The application

If you like what you’ve read and want to explore this opportunity further, please apply before the closing date listed at the top of the advert.

 

Please note, we may close vacancies early where we receive significant numbers of applications, so don’t delay!

 

If you need any adjustments made to support your application, for example if you require information in different formats, or if you have any accessibility issues, then we’re more than happy to review our processes – please feel free to get in touch with us as recruitment@heineken.co.uk.

 

In all likelihood the ideal candidate for this role won’t meet every single requirement in this advert, in fact we all need the opportunity to grow and develop in role. We understand some applicants are less likely to apply to jobs unless they feel they meet every single qualification. The team at HEINEKEN would encourage you to submit an application if the advert has peaked your interest rather than ruling yourself out based on any self-limiting beliefs. You never know, you may be exactly what we’re looking for!

 

Who We Are:

We’ve 150 years of brewing history and are proud of this legacy. Yet we’re sure our best days are ahead of us. Every one of our colleagues has a role to play as we dream big, set bold ambitions and push the boundaries. We support colleagues on this journey with development opportunities and unique experiences to help them reach their full potential.

 

Apply today to discover Your Future, Untapped.