Meet the Team Cisco's Professional Services team helps customers optimize networks and accelerate the adoption of advanced technologies. As part of a global organization, it provides engineering support to ensure high-performance networks for next-gen applications. The CX team is dedicated to delivering a world-class customer experience, solving complex business challenges with network-centric solutions. Their success is reflected in strong financial performance, high customer satisfaction, industry recognition, and employee engagement. Cisco values diversity and is an equal-opportunity employer. Your Impact Cisco is seeking a Solutions Architect for its Enterprise Networking Professional Services team to lead strategic project delivery. This customer-facing role focuses on identifying gaps in customer capabilities, translating them into business requirements, and executing effective solutions across multiple Cisco technologies (SDA/DNAC, SDWAN, Meraki). Key Responsibilities: • Design and implement end-to-end solutions that address business challenges. • Provide strategic customer guidance to achieve business objectives. • Reduce customer risk by refining requirements and ensuring transformation readiness. • Manage the project lifecycle from kickoff to implementation. • Act as a trusted advisor, guiding customers on technology transitions and Cisco’s roadmap. • Contribute to solution design, engineering engagement, intellectual capital, and talent development. • Mentor engineers, share technical expertise, and create training content. • Identify upsell opportunities and advise on renewals. • Promote automation and efficiency in service delivery. • Collaborate with internal teams, customers, and partners to enhance Cisco’s success. • Drive innovation and contribute to Cisco’s intellectual property. Minimum Qualifications • Bachelor’s degree (or equivalent) with 15+ years of experience in similar roles. • Expertise in Cisco Routers, Switches, SDN Solutions (SDA/DNAC, SD-WAN, Meraki). Strong background in Enterprise Networking design, including Catalyst 9000 series, SDN architectures and ASR platforms. • Familiarity with public cloud solutions (AWS, Azure, GCP) and integration with SDN solutions. • Knowledge of network services appliances (Firewalls, IPS, Load Balancers, WAN optimizers). • Proficiency in Infrastructure-as-Code tools like Ansible, Terraform, CloudFormation. Preferred Qualifications * Preferred CCIE certification; additional experience with Containers, Ansible, Python, CI/CD, and Cloud providers is a plus #WeAreCisco #WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all. Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best. We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do! Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us! Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.