This position is an on-site position. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Review, interpret and input contract information as well as customer data into multiple systems; to create and maintain customer records within the Company’s operating system.    Correct, amend and append customer data as reported via the Company’s customer relationship management processes. Adjust customer data as changes to customer set up are requested.   Generate and work reports designed to ensure data integrity. Manage and maintain customer database.

QUALIFICATIONS:

Ability to read and interpret documents such as contracts, pricing and equipment transmittals.  Ability to convey information verbally or in writing to others. Ability to understand billing invoicing systems, screens, and codes. Ability to add and subtract, multiply, and divide, in all units of measure, using whole numbers, common fractions, and decimals. Ability to type a minimum of 40 wpm.  Ability to manage multi screen system set up process. Proficient using Internet, MS Excel, and Outlook. Data management; processing and updating experience in a highly transactional environment. Excellent customer service skills. Must possess strong organizational skills and be detail-oriented. Effective team player with excellent interpersonal skills. Effective problem solving skills with an attention to detail. Effective oral communication and listening skills. Ability to work independently.

EDUCATION AND TRAINING:

High School Diploma Required Associates Degree preferred – experience can substitute for education Two years related work experience JDE experience preferred

COMMUNICATION AND COGNITIVE ABILITIES:

Willingness/enthusiasm for accepting responsibility and accountability; “ownership mentality”. Strong work ethic Independent worker. Achievement/results driven. High-energy individual. Ability to foster strong relationships with colleagues/customers.