Customer Data and Insights Manager / Contract / Remote Austin, TX **100% Remote** Contract $53.35/hr - $55.13/hr Leader in their industry, our exciting global SaaS construction platform client seeks a contract Customer Data and Insights Manager. This is a fully remote role. Strategically design, architect, and govern the VoC Data Mart, simplifying complex data integrations and future-proofing our infrastructure for corporate data strategies. **Contract Duration:** 6-Months **Required Skills & Experience** + Bachelor’s Degree + Demonstrated experience with relational databases and the complexities of establishing data relationships between disparate systems; SQL proficiency required + Keen eye for accuracy and detail in managing data architecture + Experience with data visualization tools, Tableau experience + Significant knowledge in ETL processes, ability to create and manage your own ETL processes + Experience with systems integrations fundamentals + Demonstrated data architecture experience in a B2B environment, preferred + Experience with DBT processes - ability and willingness to be the expert on the team + Qualtrics experience preferred, willingness and ability to learn Qualtrics required + Independent and curious in nature with a clear ability to recognize where your knowledge limitations are and when you need to seek guidance + Belief in ownership of your role and take initiative to find opportunities, develop plans that inspire others, and ensure execution through measured results + Thrive in an environment that encourages openness + Experience with Python and Databricks **What You Will Be Doing** Daily Responsibilities + Apply advanced analytical judgment and deep domain expertise to uncover nuanced, non-obvious insights from disparate datasets, transcending automated correlations to drive strategic decisions. + Drive the strategic vision and evolution of our VoC data integration framework, designing resilient, scalable infrastructure that anticipates future needs and technological shifts. + Curate and interpret Quarterly VoC reporting to tell compelling, human-centric stories, synthesizing complex data into clear narratives that reveal nuanced wins, challenges, and opportunities beyond raw data. + Partner proactively with stakeholders to deeply understand operational needs, then architect bespoke data pipelines to precisely capture critical data events and address business challenges. + Establish proactive, adaptive methodologies for data pipeline management, anticipating and strategically responding to upstream data shifts for long-term stability and integrity. + Collaborate to co-create impactful and ethically sound data visualizations, ensuring compelling stories while upholding high standards for confidentiality, ethical representation, and analytical rigor. + Champion innovative AI applications to enhance customer storytelling with profound understanding and empathy, exploring new frontiers in AI-driven insights while ensuring a human-centered CX approach. **You will receive the following benefits:** + Medical Insurance - Four medical plans to choose from for you and your family + Dental & Orthodontia Benefits + Vision Benefits + Health Savings Account (HSA) + Health and Dependent Care Flexible Spending Accounts + Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance + Hospital Indemnity Insurance + 401(k) including match with pre and post-tax options + Paid Sick Time Leave + Legal and Identity Protection Plans + Pre-tax Commuter Benefit + 529 College Saver Plan Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance. **Posted by:** Valerie Harrison **Specialization:** + Marketing / Advertising