We are seeking a highly motivated and meticulous professional to join our team as a Customer Compliance Analyst. This role is responsible for coordinating, planning, and driving end-to-end operations activities related to order management, supply chain, production, and import logistics. The ideal candidate will possess strong communication skills, a proactive approach, and is proficient in written and spoken English.
What You'll Do Lead all aspects of daily operations involving order entry, supply planning, production scheduling, and import logistics. Ensure timely and accurate order placement in the Linx and SAP systems. Maintain regular communication with both local and international suppliers to align on business needs and ensure delivery commitments. Collaborate closely with the Asia-based planning team to align production and supply plans. Coordinate international shipments, selecting the most efficient and cost-effective transportation and consolidation strategies. Collaborated closely with freight forwarders and key partners to ensure shipping schedules meet business requirements. Work with customs brokers to ensure timely customs clearance and delivery of goods. Maintain relationships with domestic freight providers with a strong focus on cost-efficiency and service quality. Coordinate the cross-docking process between the sales and logistics teams. Lead delivery schedules for local production to the distribution center. Develop and maintain an inbound receipt plan in coordination with the logistics team to ensure appropriate resource allocation for future import and domestic deliveries. Handle Value-Added Services (VAS) requirements at origin when applicable. Supervise and report on key performance indicators to assess operational efficiency and service levels. Find opportunities for process improvement, leading to increased productivity and enhanced operational flow. Demonstrate strong problem-solving abilities to address challenges effectively. What You'll Bring to the Table Proficiency is spoken and written English Solid understanding of Linx and SAP systems. Experience in logistics, supply chain, or operations, preferably in an international environment. Excellent organizational and communication skills. Ability to work collaboratively across multifunctional teams and run multiple priorities simultaneously. Strong analytical and process improvement mindset.The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other protected classification.
Job Category: Corporate