The Office of Business, Hospitality and Auxiliary Services (BHAS) leads the University's foundational business services and is one of the many units underFinance and Operations. BHAS performs critical services to ensure our students, staff, faculty, and visitors have an exceptional experience on campus, including:

All residence halls and University-owned leased apartments23 dining locations across campusHospitality services, including camps and conferences, the University Club, and Heinz Memorial ChapelUniversity Logistics, including student and campus mail, surplus property, campus printing, and moving servicesCampus Mobility, including parking lots and garages, campus shuttles, and commuting opportunitiesPanther Central – the University’s one-stop shop for all campus needs including ID cardsCampus retail operations, including three on-campus stores - The University Store on Fifth, Maggie Stella's Cards Gifts, and The Pitt Shop

We welcome you to BHAS, and invite you to explore our services, get to know our leadership team, and learn about our mission, vision, and values. For more information about BHAS, please visit our website atBHAS.pitt.eduor follow us onLinkedIn.

Serves as contact for internal and external customers and responds to routine inquiries and needs. Resolves moderately complex issues and refers customers to appropriate personnel. Maintains records, details comments and complaints, and performs administrative duties.

Serves as contact for internal and external customers and responds to routine inquiries and needs. Resolves moderately complex issues and refers customers to appropriate personnel. Maintains records, details comments and complaints, and performs administrative duties.

Serves as first point of contact for internal and external customers including guests, clients, faculty, staff, students, vendors, and othersResponds appropriately to and ensures resolution of routine customer questions, needs, and issues; assesses needs and suggests alternative products or servicesTroubleshoots and handles moderately complex inquiries and issuesRefers customers to supervisors and/or other departments as neededMaintains accurate record of customer interactions and transactions; details all comments and complaints; tracks and gathers information as neededFiles documents, provides data entry, and completes forms requiring standard informationExplains policies and procedures of housing, dining services, and Pitt IDs to students, parents, faculty, staff, and other visitorsOther duties and special projects as assigned