**Description** With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. **Qualifications** Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure. * Deliver extraordinary customer care by responding to questions concerning customer accounts in a fast paced, structured customer care environment. * Resolve product or service inquiries by asking probing questions, determining the cause of the issue; selecting and articulating the best solution to drive brand advocacy. * Grow and nurture customer relationships on every interaction that results in measurable Customer value. * Document necessary account information and offer custom solutions that benefit the customer. * Deliver extraordinary results measured by customer satisfaction, effectiveness, efficiency and quality. * Attend customer's calls in order to do a following of their cases. **Job:** Operations **Primary Location:** Argentina-Capital Federal-Buenos Aires **Schedule** Part-time **Req ID:** 25011420