Are you ready to make an impact in the world of consumer banking? 

 

As a Customer Analytics Data Scientist Lead, within the Affluent, Core, and Emerging team, you will bring a strong background in data analysis, focusing on understanding customer behavior and trends within the consumer banking sector and serve as a backup for user experience research, providing valuable insights to enhance our customer interactions and product offerings.

 

Job Responsibilities

Analyze customer data to identify trends and insights and conduct in-depth analysis of consumer banking data.Collaborate with teams to integrate qualitative and quantitative data and study customer behavior and predict future trends.Support UX research by analyzing user interactions and feedback and implement research methods to enhance customer experience.Develop strategic initiatives for business growth and identify opportunities for innovation and improvement.Lead initiatives ensuring team collaboration for strategic goals and work with Strategy, Finance, and DCE stakeholders.Present findings and recommendations to stakeholders.

Required qualifications, capabilities, and skills:

Bachelor’s degree in Data Science, Statistics, Economics, or a related field. Experience in data analysis, preferably within the consumer banking industry.Experience in data analysis tools such as SQL, Python, R, or similar.Experience with data visualization tools like Tableau, Power BI, or similar.Ability to work both independently and collaboratively in a team environment, with a focus on integrating diverse perspectives and methodologies.

Preferred qualifications, capabilities, and skills:

Masters Degree