Denver, CO, 80238, USA
18 hours ago
Customer Advocacy Coordinator
Job Description A leading enterprise IAM company seeks a Customer Advocacy Coordinator to drive operational execution across its advocacy programs. This contractor role bridges technical identity solutions with compelling, market-ready storytelling. Youll coordinate cross-functional efforts with marketing, customer success, sales design, and web teams, managing interviews, approvals, reference tracking, and customer participation in events. Responsibilities include maintaining an advocacy-ready customer list, supporting advisory boards, and organizing logistics for campaign. Success in this role requires strong coordination skills, domain expertise in identity and authorization, and the ability to navigate a newly formed marketing team. Key Responsibilities:  · Develop and manage customer stories, including interviews, SME coordination, and public sharing.  · Maintain a list of customers available for advocacy and speaking opportunities.  · Support planning and execution of Customer Advisory Boards.  · Coordinate customer participation in events, including filming and logistics.  · Drive customer nominations for the 2026 Identity Expertise Awards, incorporating input from regional and executive teams.  · Translate technical identity and authorization concepts into market-friendly messaging.  · Collaborate with internal teams across marketing, product, and field organizations. Ensure continuity of advocacy efforts following recent team transitions. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 5+ years in customer marketing, customer advocacy, or marketing operations Strong experience managing cross-functional projects and stakeholder communication Strong executive and cross-functional communications skills Detail-oriented and highly organized with a bias toward action Experience in cybersecurity, identity, or enterprise software null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
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