Job Title: Customer Advisor (Order Support) Job Description We are seeking a detail-oriented and customer-focused individual to join our team as an Order Support Coordinator. In this role, you will manage order-related tasks through our internal system, handle outbound calls to update or assist customers, and coordinate with internal teams via email to resolve order-related issues. This position requires strong communication skills in both Thai and English and a proactive, solution-oriented mindset. **Responsibilities:** **Manage order processing and related tasks via the internal system** **Conduct outbound calls to customers to provide updates or resolve issues** **Communicate effectively via email with internal teams and customers regarding orders** **Preferred Qualification:** **Strong logical and critical thinking skills** **High attention to detail** **Fluent spoken English for communicating with international customer** **Required Qualification:** **Thai national** **Highschool diploma** **Fluency in both Thai and English (CEFR B2 above) is required, including reading, writing, and speaking skills.** **Work** **Location: Onsite - Bangna Bhiraj Tower** **Working Shift & Day:** **Shift pattern and day will be provided in advance** **Shift starting time from 06:00 to 12:00** **1 month** **training** **Work day** **can be any 5 days of the week, weekly off can be any 2 consecutives day of the week (there could be occasions where weekly off is** **split** **)** **Benefits** **Monthly KPI & Attendance incentives** **Medical/Accident Insurance** Location: THA Bangkok - Bhiraj Tower at Bitech, Unit No - 1701,1702,1703,1704,1705,1706 Language Requirements: Time Type: Full time **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)**