Welcome page Returning Candidate? Log back in! Customer Advisor Posted Date 17 hours ago(23/07/2025 11:47) Job ID 2025-7590 # of Openings 1 Overview

Aftersales- Overview

Job Vacancy: Customer Advisor – Contact Centre

Location: Office-based, NewcastleHours: 20 - 24 hours per week on a rota basis, Monday to Saturday

About the Role

Are you passionate about delivering exceptional customer service? Join Lookers as a Customer Advisor and become part of a dynamic, forward-thinking team. You’ll play a pivotal role in ensuring our customers receive the world-class experience they expect from our brands while collaborating with our dealership sales and aftersales teams to drive bookings, appointments, and build lasting relationships.

Key Responsibilities

Coordinate service, MOT, and maintenance bookings, engaging with customers to secure repeat business and uncover opportunities.Build strong, relationships with customers while adhering to all brand and manufacturer standards.Maximise efficiency and deliver a seamless customer journey using Lookers’ technology platforms.

Skills & Competencies

Exceptional communication skills, with a customer-first approach.Strong teamworking abilities, alongside effective organisation and time management.Confidence working in a fast-paced, target-driven environment.

What We Offer

Competitive salary with uncapped earning potential Comprehensive training and development opportunities, with room to grow within Lookers and beyond.A welcoming, inclusive, and supportive workplace culture focused on excellence and employee well-being. 

Working Hours

Our Contact Centres operate:

Monday to Friday: 8:00 am – 6:00 pmSaturday: 9:00 am – 1:00 pm

 

Shifts are scheduled on a rota basis, with any changes communicated at least one month in advance. Weekend working is required for two weekends per month.

Why Lookers?

At Lookers, we don’t just hire people; we invest in them. By joining our team, you’ll gain access to opportunities for professional growth, work with industry-leading brands, and contribute to delivering exceptional service to our customers.

Ready to take the next step in your career? Apply today and let’s achieve great things together!

 

Options Apply for this job onlineApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQs

Software Powered by iCIMS
www.icims.com