Customer Account Specialist
Robert Half Office Team
Description We are looking for a highly motivated Logistics Clerk to join our team in Phoenix, Arizona. In this role, you will serve as a key point of contact for both internal and external customers, ensuring seamless execution of commercial and military repair orders. This is a long-term contract position, offering an excellent opportunity to contribute to a dynamic environment while honing your customer service and logistical expertise.
Responsibilities:
• Process a high volume of daily computer transactions, managing up to 150+ orders efficiently.
• Communicate effectively with internal and external customers to address inquiries and resolve issues.
• Administer repair orders by acknowledging, quoting, invoicing, and managing all related activities.
• Interpret and execute customer contractual requirements to ensure compliance and satisfaction.
• Monitor and manage warranty claims, determining their validity and appropriate disposition.
• Proactively mitigate risks related to on-time delivery and financial penalties by maintaining service levels.
• Ensure adherence to global trade compliance regulations throughout all processes.
• Prepare and process financial documents, including invoices and purchase orders.
• Collaborate with suppliers and other stakeholders to meet customer expectations.
• Utilize SAP R/3 and other systems to streamline operations and maintain accurate records. Requirements • Proven experience in customer service or logistics roles, with a strong focus on detail and organization.
• Proficiency in processing financial documents such as invoices and purchase orders.
• Familiarity with SAP R/3 and similar systems for efficient data management.
• Ability to interpret and manage customer contractual agreements effectively.
• Strong problem-solving skills and critical thinking abilities to resolve issues independently.
• Understanding of global trade compliance regulations and their application in daily operations.
• Excellent communication skills to interact with diverse stakeholders.
• All candidates are required to complete a screening process as part of the hiring requirements. TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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