By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Working at Citi is far more than just a job. A career with us means joining a company of more than 200,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career and make a positive impact on society. **Your key responsibilities will be** : + Reconciling, processing, and submitting WHT tax reclaim applications, on the back of distributions paid to our Clients, to the tax authorities in various countries across the entire globe + Resolving queries raised by tax authorities, clients or other 3rd parties + Controlling the quality of the tax reclaim process + Leading, developing and mentoring a team consisting of tax reclaims specialists and junior team members + Managing standard duties such as hiring, performance evaluations, promotion, compensation adjustments, motivation, potential disciplinary actions etc. + Building safe environment to test new solutions and encourage outside the box thinking. + Encouraging team members to challenge our process in order to identify and mitigate risks + May act as backup for manager and perform other duties as assigned **What we are looking for:** + Minimum 4-5 years of relevant experience: Custody Tax Operation, Withholding Tax reclaim application (WHT), Tax Compliance + Fluency in English + Experience in leadership + Excellent stakeholder-management and mentoring skills + Attention to detail including knowledge of specific regulatory principles and processes. **What we can offer you:** By joining Citi Solutions Centre Poland, you will not only be part of a business casual workplace with a **hybrid working model** (up to 2 days working at home per week), but also receive a **competitive base salary** (which is annually reviewed) and enjoy a whole host of additional benefits such as: + Private Medical Care Program + Life Insurance Program + Pension Plan contribution (PPE Program) + Paid Parental Leave Program (maternity and paternity leave) + Holidays Allowance + Sport and team recreation activities, Sport Card + Access to an array of learning and development resources + A discretional annual performance related bonus ------------------------------------------------------ **Job Family Group:** Operations - Transaction Services ------------------------------------------------------ **Job Family:** Asset Servicing ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Most Relevant Skills** Please see the requirements listed above. ------------------------------------------------------ **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)_ _._ _View Citi’s_ _EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy)_ _and the_ _Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)_ _poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.