Minimum qualifications: + Bachelor's degree or equivalent practical experience. + 2 years of experience as an instructor in curriculum development, or as a professional educator (e.g., K12). + Experience in working with cross-functional teams and business leadership stakeholders. + Experience with instructional design principles and processes. Preferred qualifications: + Experience in designing, developing and deploying new hire and learning programs for vendor audiences. + Experience in launching and coordinating roll-out of multiple training programs to stakeholders. + Experience in training tools and processes. + Experience in adult learning theory. + Knowledge of instructional design principles and best practices. In this role, you will contribute to all aspects of training for an audience of Trust and Safety Content Moderators, including the analysis, design, and coordination of development and delivery. You will demonstrate organizational and communication skills. You will work under deadlines in a changing environment that demands flexibility, quality, and creativity. You will partner with stakeholders including a dedicated content development team to design and deliver training solutions. You will develop training programs by assessing needs, identifying learning objectives, designing curriculum and coordinating roll-out to stakeholders all over the world. You will evaluate training opportunities, participant satisfaction, and program stability to make sure that Google's Trust and Safety vendor teams can make every review count.At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages. + Work with sensitive content or situations and may be exposed to graphic, controversial, or upsetting topics or content. + Conduct needs analysis, design learning solutions, and coordinate development of training artifacts with our training development team. + Design, coordinate development of, and implement new hire training programs that will shorten ramp time and improve quality and operation performance. + Sustain, update, refresh training materials for ongoing operations, and evaluate and communicate training impacts to the team. Take on training initiatives to improve learning experiences and impact training effectiveness. + Collaborate with stakeholders across the Trust and Safety Scaled Operations, Trusted Experience, Policy, and Service Delivery teams to develop learning solutions. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also https://careers.google.com/eeo/ and https://careers.google.com/jobs/dist/legal/OFCCP_EEO_Post.pdf If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: https://goo.gl/forms/aBt6Pu71i1kzpLHe2.