**Introduction** A career in IBM Consulting at IBM is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. **Your role and responsibilities** As Business Consultant at ou will help IBM Clients solve some of their most challenging business problems, capitalize market opportunities and understand leading technologies and the impact they can have on traditional business processes. If you see yourself as an original thinker who wants to drive progress, grow your network and further your career, a Business Consultant role is for you. In your role, you may be responsible for: * Learning and adopting consulting skills and business knowledge to effectively integrate packaged technology into the client's business environment. * Translating client's business needs into business requirements and participating in the production of solutions to drive business value. * Working with clients to refine or design their business strategy while working in an agile collaborative environment. **Required technical and professional expertise** Profissional com sólida experiência na configuração e administração do watsonx Assistant, responsável por projetar, implementar e otimizar fluxos conversacionais robustos. Deve ter expertise em UX, integração de sistemas e análise de dados para aprimorar continuamente a experiência do usuário para Whatsapp e Voz. Requisitos: * Experiência comprovada em configuração e administração do watsonx Assistant ou plataformas similares. * Conhecimento aprofundado em design de jornadas conversacionais e mapeamento de UX. * Perfil analítico, orientado a resultados e com visão estratégica. * Experiência prévia em ambientes ágeis e liderança de projetos. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.