The Enablement & Operations (E&O) team enables MCAPS to better serve every person and organization’s transformation and economic success. How? We design, build, and manage the levers that accelerate commercial growth—including compensation, business performance and insights, planning, and skilling. **About the role** We aspire to make E&O a magnet and launch pad for talent a place where people are supported to lead, learn, and level-up. Your role? In close partnership with our Leadership Team and key stakeholders, you will design, manage, and continually evaluate the culture initiatives to help our organization meet this bold ambition. **About you:** You’re a proven leader who understands change management principles and the core elements that go into building organization culture. You are agile, comfortable shifting and iterating, especially when it comes to using data to guide decisions. A natural collaborator with strong business communication skills, you build strong relationships across all levels, influence positive action, and aren’t afraid to roll up your sleeves. You bring clarity in ambiguity, proactively remove roadblocks, and energize teams with purpose and momentum. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. **Responsibilities** Your core areas of focus: + **Organization Health -** Lead efforts to strengthen team culture and well-being by gathering employee feedback, partnering with HR to track sentiment (e.g., Microsoft Signals), and driving action plans. + **Program Design** – Using change management techniques and best practices, design both long-term and targeted programs (based on internal and external insights) while ensuring alignment with E&O leadership, key stakeholders and core communities. + **Lead Execution** – Manage a set of culture programs across that are in-sync with business rhythms across E&O, MCAPS, and Microsoft. When needed, recruit and direct volunteer teams to help scale and deliver those programs. Oversee project execution—including budget and timelines—while applying a test-and-learn approach and championing best practices. Act as a champion for best practices that can be leveraged by all. + **Community Engagement** – cultivate the core communities across our organization, helping to ensure they aren’t just successful in the day-to-day but are able to thrive. Every day is different. Our work requires agility, extreme comfort with ambiguity and a commitment to operating at the highest levels of integrity, trust, respect, and growth mindset. This individual will relish the creative design and collaboration while also have the capability to project manage and lead change. **Other** + Embody our culture and values **Qualifications** **Required Qualifications** + Bachelor's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 4+ years experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles + OR equivalent experience. + 4+ years of experience designing and executing change management programs across large, matrixed organizations, including stakeholder alignment and program scaling. + 4+ years of experience managing cross-functional projects, including ownership of budget, timelines, and delivery using agile or iterative methodologies. + 4+ years of experience in utilizing culture-building frameworks and techniques that support psychological safety, growth mindset, and inclusive leadership. + 3+ years of experience using employee sentiment tools and platforms to assess organizational health and drive culture initiatives." **Additional or preferred qualifications** **Preferred Qualifications** + Master’s Degree in Organizational Psychology, Business Administration, Human Resources, or a related field. + PROSCI Certified Change Practitioner, or equivalent certification. + 6+ years of experience in organizational development, HR strategy, project management, or culture transformation roles. + 3+ years of experience building and sustaining employee communities or ERGs, with a focus on engagement, inclusion, and well-being. + Proven ability to influence without authority, especially when leading volunteer teams or cross-functional initiatives. + Strong business communication and storytelling skills, including experience crafting executive-level presentations and synthesizing qualitative and quantitative insights. + Demonstrated ability to operate in ambiguous, fast-paced environments, bringing clarity and structure to evolving priorities. Business Management IC4 - The typical base pay range for this role across the U.S. is USD $96,500 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $123,500 - $206,400 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay Microsoft will accept applications for the role until August 28, 2025. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .