CSS Coordinator II **Date:** Apr 21, 2025 **Location:** Apodaca, NLE, MX, 66614 **Company:** Corning Requisition Number: 68255 **The company built on breakthroughs. ​ ** **Join us.​ ** Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible.  ​   How do we do this? With our people. They break through limitations and expectations – not once in a career, but every day. They help move our company, and the world, forward. ​  ​ At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.​   ​ Come break through with us.  Corning’s Display Technologies segment manufactures glass substrates for active matrix liquid crystal displays (“LCDs”) that are used primarily in LCD televisions, notebook computers and flat panel desktop monitors. **Role Purpose** CSS Coordinator is Involved in various roles within the Order to Cash (OTC) group to support collections and order release. Utilize systems and tools to actively monitor accounts and take necessary action as the situation warrants. Record customer interactions, both internal and external, within Salesforce. **Key Responsibilities** + Responsible for communicating and resolving issues with our customers at various levels of the organization. + Work with our business partners and customers, including Customer Service/Commercial groups to support expectations. + Collection management and resolution of outstanding invoices + Achieve & maintain compliance with established policies & procedures. Follow defined procedures and processes with regards to work responsibilities. + Ensures that work targets and schedules are met. **Experiences/Education - Required** + Problem solving, analytical skills, exceptional follow through + Effectively manages self + Ability to interface at all levels within the organization and instill confidence and trust + Proficient with Microsoft Office products including Word, Excel, PowerPoint, Visio, and/or Project Process improvement experience + Ability to prioritize work to meet deliverables/timelines in an effective manner + SOX compliance **Experiences/Education - Desired** + Bachelor’s degree preferred + Excellent written and oral presentation skills to proactively review Customer accounts + Ability to act under pressure in a fast-paced, diverse environment + Process oriented and organized + SAP/PS/S4Hanna Experience + Salesforce Experience + Strong teamwork skills and work ethic; ability to function effectively as a contributing team member + Ability to make effective presentations to small groups + Cross-cultural sensitivity + Open minded + Highly collaborative + Strong written and oral communication both English and Spanish **Corning Puts YOU First!** We are committed to supporting your health, financial, career development, and life goals as you grow professionally and personally to achieve your highest potential. All benefits begin as soon as you start your career at Corning. + Our monetary peer-to-peer recognition program is tied to ourand celebrates you and your colleagues’ contributions. + Health and well-being benefits include medical, dental, vision, paid parental leave, mental health/substance use, fitness, and disease management programs. + Companywide bonus and attractive short- and long-term compensation programs are available based on your role and responsibilities. + Professional development programs help you grow and achieve your career goals. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request an accommodation, please contact us at.