Description Key Responsibilities: + Answer incoming calls, emails, and chats in a professional and courteous manner + Provide accurate information about products, services, and company policies + Resolve customer concerns quickly and effectively + Process orders, returns, and account updates + Maintain detailed records of customer interactions in our CRM system + Collaborate with internal teams to solve complex issues and ensure customer satisfaction + Follow up with customers to ensure issues are resolved and satisfaction is maintained + Meet or exceed individual and team performance metrics Requirements Qualifications: + High school diploma or equivalent; associate’s degree a plus + 1–2 years of customer service experience, preferably in a call center or office setting + Strong communication and problem-solving skills + Comfortable using computers, CRM systems, and Microsoft Office + Positive attitude and ability to work both independently and as part of a team + Bilingual (English/Spanish) is a plus, but not required TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .