Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future. Join our team as the expert you are now and create your future. The Digital Managed Services Client Success Manager (CSM) & PMO plays a crucial role in ensuring the successful engagement of managed services to clients. By effectively leading a team, managing client relationships, overseeing service delivery, and driving continuous improvement, the manager contributes to the growth and profitability of the organization's managed services department. This role requires strong leadership skills, and a customer-centric mindset to deliver exceptional service experiences and exceed client expectations. **Requirements:** + Regularly engages with the client to set clear expectations on project roles and responsibilities, approach, progress and outcomes. + Contributes to the sales cycle including new business and renewals, RFP responses, SOW and Change Order creation and execution. + Proactively monitors contribution margin and prospective forecasting. + Represents Huron in Quarterly Business Reviews with the client, providing updates and helping with strategic decision-making. + Proactively communicates internally with leadership, account MDs and BDMs to ensure strategic account management. + Responsible for management of the project and outcomes. + Proactively monitors, manages and reports on execution of deliverables. + Manages project administrative functions to support successful execution (billing, setup communication, contract coordination). + Monitors and reports progress to key stakeholders. + Ensures best practices and procedures in line with methodology for successful project management. + Manages Engagement Assurance best practices including Financial & Operational activities in Workday. **Preferences:** + Strong program management and analytical skills. + Excellent communication and interpersonal skills. + Ability to work collaboratively in a team environment. + Strong organizational and time management skills. + Customer-focused mindset with a commitment to delivering high-quality service. + Knowledge of ITIL or other service management frameworks. **Position Level** Senior Manager **Country** India At Huron, we’re redefining what a consulting organization can be. We go beyond advice to deliver results that last. We inherit our client’s challenges as if they were our own. We help them transform for the future. We advocate. We make a difference. And we intelligently, passionately, relentlessly do great work…together. Are you the kind of person who stands ready to jump in, roll up your sleeves and transform ideas into action? Then come discover Huron. Whether you have years of experience or come right out of college, we invite you to explore our many opportunities. Find out how you can use your talents and develop your skills to make an impact immediately. Learn about how our culture and values provide you with the kind of environment that invites new ideas and innovation. Come see how we collaborate with each other in a culture of learning, coaching, diversity and inclusion. And hear about our unwavering commitment to make a difference in partnership with our clients, shareholders, communities and colleagues. Huron Consulting Group offers a competitive compensation and benefits package including medical, dental, and vision coverage to employees and dependents; a 401(k) plan with a generous employer match; an employee stock purchase plan; a generous Paid Time Off policy; and paid parental leave and adoption assistance. Our Wellness Program supports employee total well-being by providing free annual health screenings and coaching, bank at work, and on-site workshops, as well as ongoing programs recognizing major events in the lives of our employees throughout the year. All benefits and programs are subject to applicable eligibility requirements. Huron is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and conditions of employment. Huron will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by laws or regulations in the locations where we do business. We endeavor to maintain a drug-free workplace.