CRM Integration Engineer
QuEST Global
Job Requirements
Work Experience
8yrs of experience in CRM Integration.Salesforce, Siebel : Working knowledgeExperience in handling complain received as email Provide L2 support. – Customer sent photo of broken probe, checked if its repairable and send repair quote. Customer asked Performa invoice so he can send probe to US site for repair.Create quote based on repair or exchange scenario through manual processProcess PO and create manual invoices.
Channel Partner Case Management/CRM Integration Engineer
Work Experience
8yrs of experience in CRM Integration.Salesforce, Siebel : Working knowledgeExperience in handling complain received as email Provide L2 support. – Customer sent photo of broken probe, checked if its repairable and send repair quote. Customer asked Performa invoice so he can send probe to US site for repair.Create quote based on repair or exchange scenario through manual processProcess PO and create manual invoices.
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