Company Description

At Jellyfish we believe that our individual differences are our greatest assets. We are passionate about empowering every employee to reach their full potential and contribute their unique perspectives to our collaborative environment. We are an equal opportunity employer and firmly believe that a diverse and inclusive workforce drives innovation and leads to better solutions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other personal characteristics that make them who they are.

 

Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo, reinvent media activation, and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand.

Job Description

We are growing and looking for a CRM Campaign Manager to join our team in Mexico City with a focus on design and delivery of CRM campaigns for our clients including delivery of our customer lifecycle planning products.

The ideal candidate has good working knowledge of HTML, CSS & mobile email design and enjoys staying current on industry best practices to support our clients with recommendations on innovative email features and capabilities including lifecycle strategy, dynamic content, interactivity, intelligent targeting, personalization, database segmentation, APIs and email templates.

Responsibilities

Daily hands-on execution of CRM and marketing automation campaigns. This includes ownership of the setup, maintenance, and review of recurring and triggered campaigns, maintaining a current understanding of industry best practices and applying them to the execution of our campaigns.Make recommendations and promote the use of innovative email features and capabilities including dynamic content, interactivity, intelligent targeting, personalisation, database segmentation, APIs and email templates.Collaborate with our creative team to design and create world class CRM campaigns.Work with the analytics team to understand business and customer needs and site analytics required to measure campaign success.Analyse campaign results and reporting campaign performance, summarising key insights, and offering recommendations.

Qualifications3-4 years of experience in CRM with working knowledge of sophisticated marketing automation solutions (Salesforce Marketing Cloud, Pardot, Bloomreach, Braze, Microsoft Dynamics)Experience in Marketing Automation and CRM campaign strategies and best practicesGood working knowledge of HTML, CSS & mobile email design and an interest to be top of the class in this areaWorking knowledge of digital analytics tools (e.g., Adobe Analytics, Google Analytics)Advanced English

Additional Information

 

Join Jellyfish and experience a workplace where we prioritize your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs.